|How do I create a wallet address?||Please create the deposit address as follows.
1. ASSETS → Token Deposit → Select token → Deposit Address
2. ACCOUNT → Choose token → Deposit click
|Withdrawal has been denied.||＊ How to unblock The review will take up to 72 hours and when the review is completed the text message will be sent.
Depending on the issue/case when the documents are needed the department will contact you separately. ＊ Reason for blocking The review of cryptocurrency trade/transaction that is appplied for withdrawal is in the proceess.
Withdrawals may be limited if detected as a financial mishap pattern.
Cryptocurrency buy and sell services are normally available.
|How do I deposit cryptocurrency?||Cryptocurrency deposit is the transfer of cryptocurrencies from other exchanges or personal wallets to UZNEX. ASSETS → Token Deposit → Select token → Deposit Address → After issuing the deposit adress and entering the UZNEX deposit address from other exchanges and personal wallets the application for withdrawal is available → Deposit can be proceeded after blockchain confirmation|
|How do I withdraw cryptocurrency?/What is the process of withdrawing cryptocurrency?||Cryptocurrency withdrawal is the transfer of cryptocurrency from UZNEX to another exchange or personal wallet. 1. ASSETS → Token Withdraw → Select token → Enter address → Enter amount → Click confirm or
ACCOUNT → Choose tokent → Click withdraw 2. Apply for withdrawal after entering E-Mail verification code or Google OTP code
|What cryptocurrency requires a tag (note, code, etc.) when I deposit?||In case of Ripple (XRP), EOS, STEEM, Neem (XEM), Stellarmen (XLM) the deposit can be completed only after entering the wallet address and tag (note, message). If you miss out to input the tag when depositing above mentioned cryptocurrencies it cannot be deposited immmediately.Please, after entering the correct tag proceed the deposit.|
|Cryptocurrency will not be deposited.||① Check the approval (confirmation) Check the number of blockchain approvals (confirm) through TXID Deposits between external exchanges (personal wallets) require a certain number of approvals (confirmations), and only after getting the certain number of approvals (confirmations) deposit can be completed. ② Is the quantity of cryptocurrency still invisible on your assets even after getting approval? Please apply (register) through Customer Support> [Cryptocurrency deposit and withdrawal]. The verification (confirmation) is available only after typing correctly cryptocurrency type, quantity, wallet address, TXID.|
|I sent cryptocurrency to another wallet address.||Please apply (register) through Customer Support> [Cryptocurrency deposit].|
|I deposited a cryptocurrency that is not listed on UZNEX.||Please apply (register) through Customer Support> [Cryptocurrency depositl].|
|How much is the deposit fee?||Cryptocurrency deposits will not be charged a deposit fee.|
|How much is the withdrawal fee?||When you withdraw from another exchange or personal wallet, you will be charged fee for using computer network. [Go to check the withdrawal fee]
* For withdrawals between UZNEX members or between accounts, no computer network fees will be charged.
|Where can I check the deposit and withdrawal history?||Click 'MY ASSET' → 'Funding Account' at the top of the main screen of the
homepage to check the deposit details.
|I deposited (ERC20)cryptocurrency (ERC20) which is not listed on UZNEX.||Please apply (register) through Customer Support> [Cryptocurrency deposit].|